Policy Page

Refund Policy

We are more than happy to accept returns within 30 days of purchase for any reason, as long as any printed music has not been opened nor used, and copies of the downloadable PDFs have not been made. Please contact River Avon Productions immediately at contact@davidchilds.com  to arrange return and refund. Postage will be refunded for any misprints, errors, or incorrect titles mailed to the recipient. Any other refunds will be handled on a case-by-case basis. Please be sure to type the word RETURN in the subject area for prompt attention from the River Avon staff.

Delivery/Shipping Policy

All sheet music will be mailed at the ‘Media Mail’ rate, which is a cost-effective way to send media materials such as books, DVDs, sheet music etc. through the mail, as long as the total weight does not exceed 70lbs. Although Media Mail is a less expensive option, deliveries can take longer to reach their destination – typically 2-10 business days. Should you require your sheet music sooner, please choose a different method of delivery.

Privacy Policy

This privacy notice discloses the privacy practices for River Avon Productions and the website of such company, www.davidchilds.com. This privacy notice applies solely to information collected by this website.

Information Collection, Use, and Sharing

River Avon Productions is the sole owner of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you (such as billing information). We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about new available titles by David N. Childs, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

* See what data we have about you, if any.
* Change/correct any data we have about you.
* Have us delete any data we have about you.
* Express any concern you have about our use of your data.

Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via email at: contact@davidchilds.com .